Authors and publishers hear the word “No” frequently. It could be said by the media, distributors, buyers in retail stores or corporate buyers. However, that doesn’t have to be the final answer. People who say no to one thing may be more likely to say yes if asked again. Use that fact to your advantage in a sales situation. If your prospect says no, think, “I heard what you said but it’s not what you meant.” You can more easily get to yes when you recognize the top ten tips for getting to yes after you hear No.
1. Show how you can solve their problems. Begin with an attitude of how you can solve peoples’ problems instead of thinking about how many books you can sell. Producers want a good show for their audiences, retail buyers want products moving off the shelf and corporate buyers want to sell more of their products.
Regardless of the site you’re using to sell your books, book descriptions are more important to sales than most authors realize. Many times I’ll see blocks of text pulled from the back of the book and while, in theory, that’s not a bad idea, you’ll want to make sure that your book description is powerful, and keep an eye on formatting – things like spacing, bulleting, and bolding.
Since my largest focus is on Amazon, this article is going to focus on how to maximize your book description efforts specifically on that e-tailer, but you’ll likely find many of the ideas relate to other e-tailers as well.
What is the single most significant thing you can do for building your book sales or business? If you answered, “Have a website,” then you are spot on. I am always amazed at how many people jump into building their website without any knowledge of what it involves. Especially when they know how important a great website is to their business or book sales. And although design is important, that’s not really what I’m talking about. Instead, I’m talking about the goals, the mission, and understanding the principles that go into creating something that isn’t about you. Yes, your website has information about you and your books, but it’s ultimately about your users. In the end, they are the single most important aspect of how you sell your books.
Non-bookstore marketing is identical to selling through bookstores, yet vastly different. How can that be? There are two pieces in the special-sales pie: retail and non-retail. In retail sales (airport stores, supermarkets and discount stores) books are sold off the shelf, each person buys one book, there is a formal discount structure, you work through a distribution partner and unsold books are returned. Non-retail sales (to corporations, schools, associations) are the opposite. You find the people who can use your content to solve a business problem and you sell directly to them. One buyer can purchase thousands of your books. Terms are negotiated and books are not returnable. This is the more profitable alternative.
Making a large-quantity sale (5,000 or more) of your books to corporate buyers typically entails a formal presentation describing how your content can help the company in some way. You can improve your chances of making the sale with an analogy to the game of baseball. In any one game there may be several different pitchers used, but the same catcher is always there.
How does this equate to selling books? There may be several publishers pitching their books to corporate buyers -- the people catching the pitches. The buyers have business issues they need to resolve, and the pitchers who demonstrate how their content eliminates those pain points get the win.
For example, let’s say you have a book with content that helps to motivate employees and you are making a presentation to a Human Resources (HR) manager. This person wants to reduce absenteeism and increase productivity for the company’s 10,000 employees.